Customer Service Policy

Company Name: Office Flow Supply

Website: https://www.officeflowsupply.com

Effective Date: October 26, 2025

Jurisdiction: United States

1. Contact Methods

Customers can reach us through the contact form at https://www.officeflowsupply.com/contact-us

2. Service Hours

Customer service is available Monday through Friday, from 9:00 AM to 5:00 PM CST. We do not offer support on weekends or holidays.

3. Response Time

We aim to respond to all inquiries within 24 hours during business days.

4. Complaint Resolution

Complaints and disputes are handled directly by the owner. We strive to resolve all issues within 72 hours of receiving the complaint.

5. Returns and Refunds

Customer service includes support for returns and refunds. Please refer to our Return Policy for detailed procedures.

6. Satisfaction Guarantee

Office Flow Supply is committed to providing excellent service. If you are not satisfied with your experience, please contact us and we will work to resolve the issue promptly.

7. Feedback Collection

We value customer feedback and collect reviews and suggestions through our website to improve our services.