Refund Policy

Effective Date: 10/26/2025

Thank you for shopping with Office Flow Supply. We strive to ensure your satisfaction with every purchase. If you're not entirely happy with your order, we're here to help.

Return Eligibility

You may request a return or refund within 14 days of receiving your order. To be eligible:

·        - Items must be unused and in their original packaging (opened packaging is acceptable).

·        - Items must not be part of the following exclusions:

  - Opened software
  - Customized items
  - Clearance items

How to Initiate a Return

To start a return, please use our Contact Us form at https://www.officeflowsupply.com/contact-us. Our support team will guide you through the process and provide a prepaid return shipping label.

Refunds

Once we receive and inspect your returned item, we will notify you of the approval status. If approved:

·        - Your refund will be issued to your original payment method.

·        - No restocking fees will be charged.

Damaged or Defective Items

If your item arrives damaged or defective, please initiate a return through our Contact Us form. We offer both replacements and refunds for such cases.

Shipping Costs

Office Flow Supply covers the cost of return shipping. You will receive a prepaid return label once your return is approved.

Proof of Purchase

You do not need to provide a receipt. We maintain records of all invoices and purchases internally.

Non-Refundable Items

Please note, the following items are non-refundable:

- Opened software
- Customized products
- Clearance items

Need Help?

If you have any questions about your return or refund, feel free to reach out via our Contact Us form at https://www.officeflowsupply.com/contact-us. We're here to help!